Refund & Cancellation Support Policy
Travel refunds and cancellations depend on airline, hotel, supplier, package, activity, and fare rules. BeatMyTrip helps customers understand and coordinate the process.
Last updated: 22 June 2026
Support contact
Legal entity: Rhea Travels
Email: contact@beatmytrip.com
Address: 109 NS Road, Kolkata - 700001, India
Supplier rules apply
Cancellation charges, refund eligibility, date-change fees, no-show penalties, and processing timelines are governed by the airline, hotel, tour operator, activity provider, or other supplier linked to the booking.
Flights
Flight cancellations and changes depend on airline fare rules, route, passenger type, departure time, and whether the ticket has been issued. Airline penalties and service charges may apply.
Hotels
Hotel refunds depend on the rate plan selected, check-in date, supplier policy, and whether the booking is refundable, partially refundable, or non-refundable.
Holiday packages
Package cancellations may include charges from multiple suppliers such as airlines, hotels, transfers, sightseeing providers, visa services, or destination partners.
Tours and activities
Activity refunds depend on the local provider policy, reporting time, weather rules, availability, and whether the activity voucher has already been confirmed or used.
How to request support
Contact us on WhatsApp or email contact@beatmytrip.com with your quote reference number, booking confirmation, passenger name, travel date, and the change or cancellation request. We will guide you on the next steps.
Refund timeline
Approved refunds are processed after supplier confirmation and may take additional time depending on the payment method, supplier process, and bank timelines.
Need cancellation or refund support?
Send us your quote or booking reference and our team will guide you.